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DornierCare
A Dornier MedTech Asia Service Program
Over at Dornier, we care about you and your patients.
Transparent pricing with no surprises
You can now control your system maintenance cost.
There is no need to worry about extra charges that may incur throughout your service contract.
UNLIMITED CONSUMABLES
Enjoy unlimited access* to our consumables and spare parts!
No more tedious administrative and purchasing process or extensive paperwork involved in purchasing individual parts.
ANNUAL CHECK BY DORNIER MEDTECH ENGINEER
Routine checks will be conducted by our Dornier MedTech certified partners.
Plus, our own in-house Dornier service engineers will also carry out annual checks to help monitor and identify potential issues and resolve them as soon as possible.
≥ 95% UPTIME THROUGHOUT THE YEAR
As a healthcare provider, there is no room for any downtime. We pride ourselves in ensuring your Dornier system works for you, at least 95%* throughout the year.
Taking up a DornierCare service plan means your daily procedures are not disrupted.
ENHANCED CUSTOMER RESPONSIVENESS
Facing issues with your system and need assistance immediately?
Contact us at care@dornier.com or reach out to your local Dornier partner.
We are here to help you.
DornierCare Advanced | DornierCare Standard | DornierCare Basic | |
|---|---|---|---|
Transparent pricing | |||
Consistent performance and uptime | |||
Replacement of consumables* | Unlimited | One-time free replacement | Discounted rate |
Email support | |||
Routine checks by Dornier MedTech
partners | |||
Annual check by Dornier MedTech
in-house engineer* | – | ||
Fixed Costs, No Additional Charges | – | – | |
VIP priority status* | – | – |
Want to know more about DornierCare plans? Drop us a note here.
DornierCare Support